As outlined in Imagine Canada’s Ethical Fundraising and Financial Accountability Code, COHA pledges that all donors to the Central Okanagan Hospice Association have the following rights:

1. To be informed of COHA’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.

2. To be informed of the identity of those serving on the organization's governing board of directors, and to expect the board to exercise prudent judgment in its stewardship responsibilities.

3. To have access to the organization's most recent financial statements.

4. To be assured their gifts will be used for the purposes for which they were given.

5. To receive appropriate knowledge and recognition.

6. To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.

7. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.

8. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.

9. To have the opportunity for their names to be deleted from the organization's mailing lists.

10. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

This is our pledge to you!