FAQ

Individual memberships are $10 per year; Family memberships are $15 per year; Individual lifetime memberships are $100; and Family lifetime memberships are $150. As a member you will have voting privileges at the Annual General Meeting. Click here to become a member or for more information.

A donation may be made at our Program Support Office, through the mail, or through our website. Click on "Help by Donation" to the right or visit our Legacy of Care page for more information.

Call the COHA office and we will provide you with information or make arrangements for a speaker for your group.
COHA is a non-profit organization. COHA relies on fundraising to continue its work, private and corporate donations, government grants, bequests, as well as memorial donations and memberships.
The term Hospice Palliative Care can be used interchangeably; however, hospice services can be delivered long before palliative services are ever required. Hospice support is available at the time of a life-limiting diagnosis, often months before palliative care is needed. Palliative care is defined as care when cure is not possible, and is directed toward management of symptoms, usually later in the disease process. Hospice care is available during the life-limiting phase and through until the end.
No. The volunteers will support the patient and family in accessing the appropriate resources but do not make recommendations.
Yes. If the person had previously been connected to a community volunteer that volunteer may continue to provide support to the family following the death. Otherwise our bereavement program offers grief groups, trained volunteers for social support, and professional counselling. In addition, the resource materials in the library continue to be available to the family.

No. COHA respects the individual's personal choices and beliefs. Spiritual needs are left to the individual's spiritual advisor who will be only be contacted if the patient or family requests that they be called.

Volunteers who have chosen to practice in the community are matched based on demographics, personality and the acceptance of both the patient and family and the volunteer. The volunteers commit to offering support and respite up to four hours a week, and they are available to the patient at home or in the hospital and many will continue to be available to the family after death and throughout bereavement.
The patient or family members, the physicians, home care nurses, chaplains, or social workers can refer for services. The patient must have previously approved the referral. One call to COHA Volunteer Services or Bereavement Services is all that is required to start the support for the patient and/or family as needed.
Certainly. If the patient's condition improves and the disease is in remission, patients can choose to end their contact with hospice, however many will maintain their relationship while they explore treatment options.
You should feel free to discuss hospice care at any time with your family doctor, the home care nurses, friends, clergy, or other health care professionals. If you are interested in volunteer support you can contact COHA directly to access these services.
At any time during a life-limiting illness, it is appropriate to discuss all care options, including hospice. The decision to accept hospice support belongs to the individual in consultation with health care providers.
Persons interested in volunteering with COHA direct services (hospice and bereavement) first attend an information session to ensure that hospice volunteering is right for them. Should they decide it is the right fit, potential volunteers are interviewed by COHA staff, provide two personal references, and agree to a criminal record search. Once they have been screened they are required to successfully complete a 40 hour training course. Volunteers in other service areas, such as program support or gardening, are not required to undergo the same screening process. All volunteer who work directly with clients are required to agree to a criminal record search.
Compassionate members of the community who are involved because they care. Often, they too have experienced personal loss. Volunteers make a commitment to contribute a minimum of four hours per week for at least two years. They have completed 40 hours of initial education and commit to attending quarterly volunteer enrichment sessions.

The Central Okanagan Hospice Palliative Care Program is a service of Interior Health and admission to the program is initiated by the patient's doctor. The Interior Health PCRN (intake) team reviews the Doctor's request based on key admission criteria. The admitted patient may receive care by Interior Health at either a long term care facility, Kelowna General Hospital, Central Okanagan Hospice House (an Interior Health facility), or the patient may live at home. COHA is a partner in the provision of services through volunteers. Our volunteers are a key component of the Hospice Palliative Care Program providing clients and their families with support wherever they are located. COHA also provides volunteer Vigil services as well as bereavement support through group programs, trained volunteers and professional counsellors.

Hospice Volunteers are available to work with patients in the community, at Kelowna General Hospital and at the Central Okanagan Hospice House. In the community, volunteers are matched and assigned one-to-one to provide support for the person and their family in their home. Vigil volunteers sit at the bedside of the actively dying person, offering respite for their families, or to be there when family is far away. Volunteers are on call to provide support where it is needed, at the hospital, at Hospice House, in the home or an extended care facility. Bereavement support is provided to individuals who are grieving the loss of a loved one through grief group programs, trained volunteers for social support, and professional counsellors.
COHA is a non-profit organization that recruits, trains and coordinates the volunteers who offer emotional, spiritual, social and practical support to people living with a terminal illness and to their families. COHAs fundraising efforts provide comfort for our clients and their families. Through funding from BC Gaming, COHA also provides group bereavement support and professional counselling.
The word Hospice describes a philosophy of care for persons nearing the end of life and their family. This approach to care focuses on comfort care and the support of meaningful living for the patient and family until death occurs. Although some people think of Hospice as a building or a place where people go to live out their final days, hospice care is provided in numerous settings, including at home.

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